eKanwer has designed few FAQs to find relevant answers to most of your queries here. You can either browse through specific sections.

Website Design FAQs

1Why should I hire a professional web design company to design my website ?
Website a new sales channel to your business which works 24 hours a day 7 days week irrespective of whether you are on vacation or busy with something.

I am highly a qualified professional with noted experience in these services, We did not do Kanwer Tech itself, rather our office did it by taking it as if it is a customer project and by going through all the international standards and our company strict quality control process, because it is important to our business.

Website is the image you present to the Internet world. When you hire Kanwer Tech, you can peacefully focus on your core business while leaving your online business strategy to the experts.
2How long does it take to design a website for my business ?
It varies from website to website based on the requirement. In the initial consultation, we will provide you the timeline estimates for your project.

If you have the content for your site written before the design process begins, it will help in completing the project quickly.

Content should be in electronic format. Not having your copy completed before the design process can significantly delay the completion of your website
3Once you complete website design, who owns the Website ?
Once the final payment is received, you will receive 100% ownership of your Website.

We will make all the files including PSD files available for you for download.
4When I place my website design order, who will I be working with?
Once you place the web design order, customer service representative will be in touch you.

Project Manager for your project will also work with you closely. One executive will be in contact with you all the time.
5Website content - what do I put on my website ?
What would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to purchase from you.

We will discuss with you in detail about this and guide you at the time of signing up for services.

ECommerce FAQs

1What kind of customer service do you offer ?
Our e-commerce consultants are here to answer your questions. In addition to FREE phone support, you can contact our consultants via email.
2How will potential shoppers find my online store ?
Every day millions of people are searching on the Internet for the things you are selling. We can help get your product listings into the top results of search engines like Google and Yahoo.

Using Search Engine Optimization, our experts will make changes to your website and create links from other quality websites to make it more attractive to search engines.
3Are there any system requirements ?
To access your Ecommerce control panel, you must have Internet access and use a JavaScript enabled browser.

The newest version of Internet Explorer, Firefox, Safari or Chrome are recommended.


1What is SEO ?
SEO stands for Search Engine Optimization. You might have heard a lot about SEO and how it works.

Search engine optimization (SEO) is the process of affecting the visibility of a website or a web page in a web Search Engine's.

This is the process of structuring a web page so that it is found, read, and indexed by search engines.

SEO is the process of affecting the visibility of a website or a web page in a web search engine's.
2What is PPC ?
PPC stands for Pay-per-click (PPC), also known as cost per click (CPC), is an internet advertising/marketing in which advertisers pay a fee each time one of their ads is clicked.

Pay per click advertising is a great way to get visitors when you need traffic. Essentially, it’s a way of buying visits to your site, rather than attempting to “earn” those visits organically.

Every time your ad is clicked, sending a visitor to your website, you pay the search engine a small fee. (That’s why it’s called “pay per click.”)
3What is On-page SEO and Off-page SEO ?
On-page SEO is the practice of optimizing individual web pages in order to rank higher and earn more relevant traffic in search engines. On-page refers to both the content and HTML source code of a page that can be optimized.

Off-page optimization is the most important part in search engines optimization because it gives back links to your sites and it requires a lot of work on a daily bases. It helps to maximize website performance in search engine for target keywords.
4What is content marketing ?
“SEO” refers to search engine optimization, or the process of optimizing a website so that people can easily find it via search engines like Google.

By “content,” we mean any information that lives on the web and can be consumed on the web. If you want to build your blog audience, you’re going to have to get smarter with your content.

Choosing the quality content writing services for your brand altogether with the SEO services can really benefit you in number of ways like improved search engine results, keywords integration and will gradually turn your site more informative.


1What is Bulk SMS messaging?
Bulk messaging is the dissemination of large numbers of SMS messages for delivery to mobile phone terminals.

There are different types of Bulk SMS :
Promotional SMS
Transactional SMS

SMS messaging services have evolved to include bulk SMS messaging alongside the sending of single messages such as one time passwords and delivery notifications etc. Bulk messaging is commonly used for alerts, reminders, marketing but also for information and communication between both staff and customers.

You can use bulk SMS to send reminders, update customers, send promotional offers or incentives, run competitions, offer customers coupons, confirm bookings or confirmations.
2What is difference between Promotional and Transactional Bulk SMS ?
Promotional Bulk SMS
Promotional SMS is used for sending marketing and sales messages. They are delivered only to opt-in and non-DND numbers. Promotional SMS should be sent between 9 am and 9 pm. Promotional messages have a random 6-character Sender ID determined by the network operator.

Transactional Bulk SMS
Transactional SMS are messages used for sending order and booking alerts and informational messages to registered customers. These messages are not for marketing purposes. They're sent to all the recipients regardless of their DND status 24/7 without any time restriction. Transactional SMS can be identified via a 6-character Sender ID a company chooses. This identifier should correspond with the company or product name.
3What is Bulk SMS API ?
An SMS API is code that allows one platform to talk to another. Think of it as a handshake between two people, a bond is created and information can then be shared. The code takes certain criteria from the system, along with authentication keys, and turns them into a ‘readable’ and usable format for your system and Clickatell.

The SMS API is provided by Clickatell, which has a robust troubleshooting guide for developers. With it, your own Customer Relationship Manager (CRM) program and other systems can pull information from the platform and even send SMS messages.
If you've ever linked your Facebook or Twitter profiles to a website, then you’ve used an API. They run in the background without you ever knowing what’s going on.